Documentation

CATCH UP! is operated by Believe India LLC, headquartered in Dallas, Texas, United States.

Our mission is simple: help friends coordinate, reconnect, and spend more time together in the real world.

These Community Guidelines establish the standards that govern participation on CATCH UP!.

While our Terms of Service describe the legal rules of using the platform, these Community Guidelines explain the behavioral expectations that help keep CATCH UP! safe, trustworthy, and useful.

All users are expected to follow both the spirit and the letter of these Guidelines.

1. The CATCH UP! Principle

CATCH UP! exists to create real-world connection.

The platform is designed for:

• Meeting friends
• Reconnecting with existing relationships
• Coordinating travel
• Sharing availability
• Building community

The platform is not designed for:

• Harassment
• Surveillance
• Dating solicitation
• Stalking
• Recruitment scams
• Financial schemes
• Political manipulation
• Criminal activity

If your use of CATCH UP! makes others feel unsafe, pressured, deceived, or targeted, you are likely using the platform incorrectly.

2. Respect Other People

Treat other users with respect.

We do not permit:

• Personal attacks
• Insults
• Threats
• Intimidation
• Repeated unwanted contact
• Humiliation
• Bullying
• Public shaming

Allowed

• "I'm free for coffee this afternoon."
• "Let me know if you'd like to meet."

Not allowed

• Repeatedly pressuring someone to respond
• Insulting someone for declining an invitation
• Sending abusive messages through linked channels
• Coordinating harassment

3. No Harassment

Harassment is prohibited. This includes:

• Repeated unwanted contact
• Persistent invitations after rejection
• Threatening behavior
• Sexual harassment
• Discriminatory harassment
• Coordinated targeting

A single severe incident may result in immediate suspension.

4. No Stalking

CATCH UP! is not a surveillance tool.

You may not:

• Monitor another user's movements
• Track someone's travel patterns
• Use location information to pressure, confront, or intimidate another user
• Circumvent privacy settings
• Create accounts to observe someone without their knowledge

Attempting to use CATCH UP! to follow or monitor another person may result in immediate permanent removal.

5. Respect Privacy

Users control their own visibility.

You may not:

• Share another user's location without permission
• Publish private information
• Disclose phone numbers
• Share addresses
• Reveal travel plans without consent

We prohibit doxxing, privacy violations, and unauthorized disclosure of personal information.

6. Consent Matters

Every interaction should be voluntary.

No user owes another user:

• A response
• A meeting
• An explanation
• Access to personal information

"No response" should be treated as "no."

Repeatedly attempting contact after being ignored or blocked may be treated as harassment.

7. Safe Meetups

CATCH UP! facilitates coordination, not supervision.

If users choose to meet:

• Meet in public places
• Inform trusted friends or family
• Arrange independent transportation
• Trust your instincts
• Leave if uncomfortable

Users are solely responsible for their in-person interactions.

8. No Fraud or Deception

You may not:

• Impersonate another person
• Create fake accounts
• Misrepresent your identity
• Operate scam networks
• Conduct phishing attacks
• Solicit money under false pretenses
• Use misleading information

Examples include fake travel plans, fake emergencies, fake professional affiliations, and financial scams.

9. No Commercial Spam

CATCH UP! is not a marketing platform.

Without permission, you may not:

• Send mass solicitations
• Promote affiliate programs
• Recruit for pyramid schemes
• Conduct lead generation campaigns
• Harvest contacts

Repeated commercial misuse may result in permanent removal.

10. No Dangerous Organizations

We prohibit content supporting:

• Terrorism
• Violent extremist organizations
• Human trafficking
• Organized criminal activity
• Violent political movements

Users associated with such activity may be removed and reported to authorities where appropriate.

11. Hate Speech and Discrimination

We prohibit attacks based on race, ethnicity, nationality, religion, disability, sex, gender, sexual orientation, age, or immigration status.

This includes:

• Slurs
• Dehumanization
• Calls for exclusion
• Threats of violence

12. Violence and Threats

We do not allow:

• Threats of violence
• Incitement of violence
• Celebration of serious harm
• Encouragement of self-harm
• Weapons-related intimidation

Credible threats may be referred to law enforcement.

13. Sexual Content and Exploitation

CATCH UP! is not intended for sexual solicitation.

We prohibit:

• Sexual exploitation
• Coercion
• Non-consensual sexual content
• Sextortion
• Sexual harassment
• Explicit sexual solicitation

Severe violations may result in immediate permanent bans.

14. Child Safety

Protecting minors is one of our highest priorities.

We maintain zero tolerance for:

• Child sexual abuse material (CSAM)
• Grooming
• Child exploitation
• Child trafficking
• Sexualized interactions involving minors

Any content or activity involving child exploitation may be reported to appropriate authorities and organizations.

15. Account Integrity

Users may not:

• Share accounts
• Sell accounts
• Buy accounts
• Evade bans
• Create replacement accounts after removal

Ban evasion may result in all associated accounts being removed.

16. Platform Manipulation

You may not:

• Scrape data
• Use bots
• Automate broadcasts
• Circumvent rate limits
• Reverse engineer systems
• Exploit vulnerabilities

Security violations may trigger legal action.

17. Reporting Concerns

Users may report harassment, fraud, stalking, impersonation, child safety concerns, and dangerous conduct.

Reports should be made in good faith. False or malicious reporting may itself violate these Guidelines.

18. Enforcement Framework

Level 1 — Education: warning, notice, policy reminder.

Level 2 — Restrictions: feature limitations, temporary visibility restrictions.

Level 3 — Suspension: temporary account suspension, investigation period.

Level 4 — Permanent removal: account termination, device restrictions, phone-number restrictions.

Level 5 — External escalation, where legally appropriate: law enforcement referrals, child protection reporting, emergency disclosures.

We may skip directly to higher enforcement levels when warranted.

19. Appeals

Users may request review of certain enforcement decisions. Submission of an appeal does not guarantee reversal.

Appeals are reviewed based on:

• Available evidence
• Policy application
• User history
• Safety considerations

20. Building a Better Network

CATCH UP! succeeds when people spend less time coordinating and more time connecting. Every broadcast, plan, and interaction should contribute to that goal.

Before posting, ask yourself:

• Is this respectful?
• Is this honest?
• Is this welcome?
• Would I be comfortable if someone did this to me?

If the answer is no, do not do it.

Contact

Trust & Safety Team Believe India LLC Dallas, Texas, United States Email: safety@catchup.website Website: catchup.website

CATCH UP! is a product operated by Believe India LLC. These Community Guidelines form part of the overall CATCH UP! Trust & Safety framework and should be read alongside the Terms of Service, Privacy Policy, Child Safety Policy, and Safety Center.