Data Processing Addendum
Effective 3 August 2026
This Data Processing Addendum ("DPA") forms part of the CATCH UP! Terms of Service and Privacy Policy and governs the processing of personal data by Believe India LLC ("CATCH UP!") on behalf of users where applicable data protection laws apply, including the EU General Data Protection Regulation (GDPR), UK GDPR, and related laws.
1. Definitions
"Personal Data" means any information relating to an identified or identifiable individual.
"Processing" means any operation performed on Personal Data including collection, storage, transmission, analysis, deletion, and disclosure.
"Controller" means the entity determining the purposes and means of processing.
"Processor" means the entity processing Personal Data on behalf of a Controller.
2. Scope
This DPA applies to Personal Data processed through:
- CATCH UP! accounts
- Broadcasts
- Plans
- Friend discovery
- Notifications
- Safety reports
- Support requests
3. Categories of Data
CATCH UP! may process:
- Phone numbers
- Usernames
- Profile information
- City information
- Contact discovery information
- Device information
- IP addresses
- Analytics data
- Safety reports
4. Processing Purposes
Personal Data may be processed for:
- Service delivery
- Authentication
- User discovery
- Notifications
- Abuse prevention
- Security monitoring
- Customer support
- Legal compliance
5. Subprocessors
CATCH UP! may engage subprocessors including cloud hosting providers, analytics providers, SMS providers, email providers, customer support providers, and security providers.
CATCH UP! shall maintain appropriate contractual safeguards with subprocessors.
6. International Transfers
Where Personal Data is transferred internationally, CATCH UP! may rely upon Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, adequacy decisions, or other lawful transfer mechanisms.
7. Security Measures
CATCH UP! shall maintain reasonable administrative, technical, and organizational safeguards including:
- Encryption in transit
- Access controls
- Monitoring systems
- Logging systems
- Incident response procedures
8. Data Subject Rights
CATCH UP! shall support lawful requests relating to access, correction, deletion, restriction, objection, and portability.
9. Security Incidents
CATCH UP! shall investigate security incidents and provide notifications where required by law.
10. Audit Rights
Where required by law, CATCH UP! may provide reasonable information demonstrating compliance with applicable privacy obligations.
11. Contact
Believe India LLC Dallas, Texas, United States
Data Protection Officer: dpo@catchup.website Privacy team: privacy@catchup.website Grievance Officer (India DPDP Act): grievance@catchup.website, +1 315 355 7565
Requests are acknowledged within 72 hours and resolved within 30 days.